1: Our digital products like training programs, books and publications come with a 60-day money-back guarantee. This clause only applies if any product does not give the value and information what it is about, and value is not relevant to the current market practices.
2: We do not take any responsibility for the end results by using our services. Our specialists are very talented in what they do. Markets are very uncertain, driven and affected by so many factors. Our business support team do its best to create value in companies and for owners. Businesses led by so many factors and more especially by company culture and employees. Our specialists do their best job as they can. We do not take any responsibility for the end results. We work with a big amount of data and information, and it can come any mistakes in our reports. We do our best, but we are also humans. With any mistakes or errors in our report, we do not take any responsibility. This same applies even to our business & professional consultancy services.
3: We are competent people with passion to create value for our customers. Our work requires to read and research too much information, and we work with a big amount of data to make our conclusions and then write our reports. These all work require hard work and time. We do our best to deliver all our reports within two or three weeks. Our reports are customized to our customers' desires. In addition, some reports may need more hard work and time due to the nature of business and our customers desires. It can come work burden, seasonal effects or other human factors like sickness or other factors, which are not in our control. Due to these different circumstances, our reports can delay more than two weeks. We prefer quality work, and we are not in a hurry. We always keep our customers well informed by having a good communication. Our all customers have the right to cancel the Business reports' order within two hours after they have placed the order.
4: We are neutral and objective in our business reports and other professional services. The main goal of our services is to give value to our customers and help them with their long-term financial and personal goals. We can have many customers in the same industry; they can be competitors to each other but for us, they are customers, and we treat all of them equally and give all of our key insights to all customers. We strictly do not share any customer information with their competitors or not with any other third party.
5: All information on our websites, pictures, text, styles are copyright material of Cluevest, LLC. With an illegal use of our material and copyrights, brand, we reserve the right to sue and require heavy penalties. Our reports' layout and styles are copyrights of Cluevest, LLC. These will not be copied and used in your own reports or in any other purpose. Reports will be used only as an information to the target audience. All materials in our reports are copyrights of Cluevest, LLC. This material should not be distributed on social media or through other channels to the public. All copyrights, assets and analysis tools which are created within our company by our employees or external consultants are copyrights of Cluevest, LLC. All information and pictures from our training and workshops are also copyrights of Cluevest, LLC. We even take pictures and videos of particpants, and we use these pictures and films to improve our services and even use them in our marketing. We reserve the right to take pictures, films with our training and workshops. It is not allowed to make pictures or films of our slides on our events, trainings and workshops.
6: We follow data protection and privacy laws such as California consumer privacy act & GDPR and also comply with other data privacy rules and regulations in our markets. We do not distribute our clients' information to external parties. We even do not share our customers' secret information about their business to external parties or with a media. We have a right to contact our customers for to send them invitations, marketing material or other useful information for to help our customers with their growth. We use this information in our other businesses for to offer better services and products to our customers.
7: We accept cash and invoice methods for to make convenient for our customers. Invoice method is only available in those countries where we have our own offices. All invoices should be paid within the stated time periods which are two weeks, if it is not mentioned on the invoice. We reserve the right to charge interest and other charges with payment delays. Late-payment charges are 11% interest rate. We are result driven consultant company, and our contracts differ in industries and among the customers related to compensation and bonuses. We apply fix rate charges + compensation, based on results, which include profit sharing based on percentage of sales, profitability, growth, effectiveness of business operation and other financial ratios. We do not take any responsibility with any losses. All our products & services are separate entities. We reserve the right for to increase the price due to increased cost or due to any other economic measures.
8: We offer payments plan on some of our products & services for to make them easily accessible to our customers and help them to grow by investing on powerful tools that will empower them. Payment plans' prices remain the same for customers on which price they buy our any product/service, which offer payment plans. Prices are subject to change due to market forces and new prices only apply to new customers. We have higher administration and capital cost to offer these payment plans, and this cost is added in the payment plans prices. Customers are obliged to make their payments on the time to avoid any late-payment charges. Late-payment charges are 19% of the amount which we charge to cover extra administration cost. Additionally, we take necessary steps to recover our capital, and these include blacklisting the customers; lawsuits; Credit collection companies, etc. These all additional steps' cost is also charged from the customers.
9: In business consultancy plans, we do not take any responsibility to create desired results & growth. We do our best to add maximum value with our skills and professional expertise, and we are absolutely passionate about this. The business/individual performance can be affected by so many natural and unnatural factors, which are sometimes difficult to identify, control and to get the desired results in any given situation. In addition, every individual/business is unique and has different challenges that need to be addressed by our professional expertise. For delay in payments, we charge 19% interest rate to cover our cost. Results based compensation related to gross profits/revenue will be paid quartely while growth-related compensation will be paid annually. Growth-related payment can be settled in terms of cash or also in terms of ownership of stocks for listed companies and percentage ownership of company/business for unlisted companies. Value partnerships and saas(sale as a service) revenue percentages are paid on a monthly basis.
10: We use many suppliers of information, research and financial data. We even have suppliers of research for different sectors and branches, which contribute with analysis and research. We have long-term contracts with them, and we have ongoing costs for these services. These all tools improve the quality of our work in our reports/projects. We may need any external supplier for any specific business report/project with which we do not have any existing contract. It can increase our cost for any specific business report/project. With any eventual need for any additional external service, we reserve the right to increase the price after an order has been taken place, but we will always communicate first with our customers, and we will do only after their acceptance, or we will not proceed further.
11: We use our customers as a reference and in our marketing for our business interest. We reserve the right to use our customers in our marketing. We usually even request video comments for to improve our marketing on different digital channels. You as a customer have a right to not participate in our marketing material, in that case you are encouraged to communicate this to us.
12: We reserve the right to cancel any order for any specific service and even can close the order for some services for a time being due to workload or due to any other factors.
13: Our all services are global. We write reports for all markets and businesses. We also provide our business consulting services and other professional services across the globe.
14: Our books and publications are only available as a digital products and are provided in a pdf format. Our some books are also available as a printed edition through other retailers and distributors. If you buy our any product through other retailers, then their terms and conditions are applied than ours.
15: Customers need to inform us at least 72 hours before in case of any emergency that they will be unable to attend a Business training program/event/summit. If customers inform us 72 hours before of the training/event/sumit, then they can redeem their ticket price for any next program/event/summit or can get a return of 50% of their initial paid price. We also reserve the rights to do not let any customer/s attend business training program/event/summit. This can happen due to a number of reasons, which include sickness, health risk, other risks, other factors, which are not in our control.
16: We are a profit purpose organization, and our all transactions are profit purpose oriented. We do not work/promote any religious group, political party or any other agenda and are very objective. We also reserve the right, not to work and cancel the contract for our any customer who is actively involved/comment about any religion, political association or any other agenda that disrespects the humanity or any social group.
17: We are a socially responsible organization, and we make an impact with our actions. We do not work for any customer who is facing any serious criminal charges or is harming the society and planet. We also reserve the right to cancel the contract of our any existing customer if the management or entity itself is involved in any serious crimes or is not in a compliance with rules and regulations.
18: In our outsourcing services, we are also offering saas(sale as a service), and we work and help our customers with sales and marketing. We are only acting on behalf of our customers and are not directly responsible for the product quality and if any product causes any damage or health harm. We are partially responsible if product is not delivered to you or product is not exactly what it specifies. In that case, we may offer return or replacement, and terms and conditions of each product/brand will differ depending on our customer/vendor, and these will be mentioned with the product/brand itself.
19: Except of these general terms and conditions, each individual contract with our customers follows its own clauses and conditions and if anything else mentioned in your contract, then that term/clause will also apply as an add-on and will replace any clause of our these general terms and conditions.